Services

Business Consulting Services

• Organizational assessments
• Strategic planning
• Leadership coaching
• Managing change for profitability
• Team building
• Facilitated problem solving
• Hiring guidance – right person for the right job
• Operational performance improvement
• Succession planning
• Customer support strategies
• Marketing strategies

Project Management Services

• Project lifecycle management
• Risk assessment and mitigation

Baldrige Excellence Services

• Organizational self-assessment
• Here’s Where We Are; Now What?
• Training on Baldrige lingo
• Application development for State or National Award program
• Independent application review and feedback
• Site visit preparation
• Feedback interpretation and action planning

Public Works / Utilities Specialty

• American Public Works Association accreditation preparation
• Leadership development
• Customer relationship management